Shipping + Questions
SHIPPING & DELIVERY
Many of our items are made to order and most will ship within 2 days but all orders will be received within 14 days of purchase. You will receive tracking information once order is shipped. For questions about shipping, please contact the carrier. We primarily use USPS on all domestic orders. Shipping fees are non-refundable.
WHERE DO YOU SHIP?
If you live in the United States we have you covered. Email contact@catelliermade.com if you’re placing an order outside the United States and Canada.
CUSTOMER SERVICE
We stand behind every product we make. If anything goes wrong with your product due to craftsmanship, we will be happy to fix or replace it for free. Email contact@catelliermade.com with any questions or concerns.
Have a Question?
Additional questions about shipping? Maybe you want to know more about how we make our products? Questions about wholesale or consignment? Whatever it is, we would love to answer your questions.